Our work

Department of Fire and Emergency Services

UX and UI Design

A wide landscape shot of a field, with dark clouds overhead and a storm in the distance.

A redesigned website for a safer WA

The Department of Fire and Emergency Services (DFES) provides support for the Western Australian community before, during and after natural hazards. Iterativ assisted DFES as they underwent a redesign of their corporate website, which is the main community facing webpage for all emergency services in WA. The design was research-based, and provided clarity on the range of emergency services provided by DFES, and met adherence to government accessibility requirements.

The Objectives

The Work

A static image of the DFES homepage. The background image show the silhouette of a person with a burning building behind them, the main copy reads "How fireproof is your plan? Prepare for a bushfire now and protect what matters most". At the bottom of the image are icons of all the hazards DFES provides services for.

Hands holding a mobile phone showcasing the DFES homepage. The main copy reads "Be the calm before the storm". The bottom of the mobile phone screen shows the icons of all hazards DFES provides services for.

A section of the DFES homepage showcasing volunteer testimonials. The highlighted testimonial reads "I've learned so many challenging skills that I never thought I would do in my life!" by Fluer Pedlar of the Broome State Emergency Service.

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